Overview
When Bernina RSA relocated to a new property in Auckland Park, Johannesburg, they faced a critical challenge: the building had existing cabling but lacked essential network infrastructuresuch as voice over IP (VoIP)and reliable Wi-Fi networks. With no internet connectivity, no phones, and no internal communication systems, the company needed a fast, reliable, and scalable solution. Rand Data Systems, a Johannesburg based Managed IT support services provider stepped in to install all of the necessary network infrastructure, including Wi-Fi networks and voice over IP (VoIP) service.
The problem
Bernina RSA, is the South African branch, of Bernina International, required a complete network overhaul—from internet access to internal communication tools. Their new location had no routers, switches, or wireless access points. Additionally, they needed a modern voice over IP (VoIP) service to replace traditional phone lines and support seamless communication across departments.
The cabling was there, but that was it. No routers, no switches, no signal. It quickly became clear that Bernina RSA couldn’t operate without the right network infrastructure in place. Without WiFi networks , their email systems were offline. Staff couldn’t make or receive calls. The entire team was disconnected, both from each other and their clients.
In a business built on customer support, training and reliable service, this was a big problem.
The solution: End-to-end network and VoIP service implementation
Rand Data Systems stepped in to deliver a comprehensive solution. Our team conducted a full site assessment and designed a robust infrastructure that included:
- Installation of high-speed WiFi networks throughout the premises.
- Deployment of a secure, scalable hosted PBX system to manage internal and external calls.
- Implementation of a reliable voice over IP service to ensure crystal-clear voice communication and reduce telephony costs.
- We provided Bernina RSA with a fully managed network environment, including:
- Enterprise-grade routers and switches.
- Secure wireless access points for seamless connectivity.
- A cloud-based hosted PBX platform with advanced call routing, voicemail-to-email, and remote access features.
The result
Bernina RSA now enjoys a fully integrated voice over IP service and high-performance WiFi network that supports both staff and visitors. The hosted PBX system has streamlined their communication, enabling remote work capabilities and reducing operational costs.
Thanks to Rand Data Systems, Bernina RSA is now equipped with a future-proof communication infrastructure that supports growth and innovation.
At the end of the day, whether it’s stitches or switches, when everything’s working in harmony, that’s where the real magic happens!
We’re proud to support a business that helps others create with confidence. From here, the focus is on maintaining what we’ve built and staying ready for what’s next.
Solutions delivered
- Full high-performance WiFi networkinfrastructure setup (Connectivity from the ground up)
- Business grade WiFi network coverage (Reliable, building wide internet access)
- Voice over IP (VoIP) system installation (Stable and cost-effective communications)
- Testing and optimising of 150+ network points (Scalable device connectivity)
- Ongoing technical support (Prompt and reliable technical assistance)
